As of: August 2023
Introduction
Your privacy is important to us, so, through this document, we explain what data we collect from our users, how we use it and why, among other indications. Those over 14 years of age may register as users without the prior consent of their parents, guardians or legal representatives. In the case of minors under 14 years of age or identified as "legally incapable", we will always need parental consent, or the guardian or legal representative.
For your information, we will never ask for more information than we really need for the required services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.
As users, you should carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, because this document may have been modified. The provider can change any type of information that may appear on the website to comply with regulations or to update the policy without the obligation to give prior notice or inform users of said obligations, with publication on the website of the provider being sufficient.
Responsible for the treatment:
Identity: BayWa r.e. AG (also the provider or BayWa r.e.)
NIF: DE266587063
Address: Arabellastr. 4, 81925, Múnich
Email: rgpd.essy(at)baywa-re.es
BayWa r.e., as the responsible of the website, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and other regulations in force regarding the protection of personal data, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that has implemented the necessary security measures, both technical and organizational, to ensure and protect the confidentiality, integrity and availability of the data entered.
Method of obtaining the data, data we collect and its purpose:
The data we collect and how we obtain it is as follows:
- Contact form:
- Required data: name, email, address, telephone
- Purpose: to respond to queries and/or provide information required by the User
- Legitimation: user consent
- Registration form:
- Required data: name and surnames, email, telephone,
- Purpose: for the creation of a user account and to access the functionalities of the web
- Legitimation: user consent
- Event registration form:
- Required data: name and surnames, email
- Purpose: to manage your access to the event
- Legitimation: user consent
- Newsletter subscription form:
- Required data: name and surnames, email, telephone
- Purpose: to send commercial advertising communications by email, SMS, social communities or any other electronic or physical means, in case the User has expressly consented to it
- Legitimation: user consent
- Online purchase form:
- Required data: name and surname, address, email, telephone, bank details or information about a credit or debit card
- Purpose: If you buy the product through our website solarshop.baywa-re.es, we will ask you to provide us with information about yourself, including your name, contact information and information about a credit or debit card.
- Legitimation: user consent and execution of the contract
Specially protected data categories are not processed.
The photographs that are posted on the website are the property of BayWa r.e..
You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" in the aforementioned email.
According to the LSSICE, BayWa r.e. does not carry out SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all the communications that you will receive from the provider, the user has the possibility of canceling his express consent to receive our communications.
We will not treat your personal data for any other purpose than those described except by legal obligation or judicial requirement.
You will not be subject to decisions based on automated processing that have effects on your data.
Data Conservation Period:
Your data will be kept for the duration of the commercial relationship with us or until you exercise your right of cancellation or opposition, or limitation of treatment. However, we will keep your data within the legally stipulated periods in the applicable provisions.
Recipients of assignments or transfers:
The responsible that take part of BayWa r.e. (BayWa r.e. AG and BayWa r.e. Solar Systems, S.L.U.) can exercise the right of transmit personal data with intern administrative purpose between them, in the legitim interest following the regulated in the statement 48 RGPD.
BayWa r.e. It will only provide information to the security forces and bodies under court order or by obligation of a legal norm, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user, and also to BayWa r.e. Solar Systems, S.L.U. The information provided will be only that available to the provider at that time.
The information you provide us through this website will be hosted on the servers of BayWa r.e., contracted to the company that provides the web hosting service. The treatment of the entity's data is regulated by a treatment manager contract between the provider and this company.
Likewise, the provider uses certain tools to provide services necessary for the development of the activity, being able to store your data. These tools are the following:
Google Analytics: to carry out an analysis and metrics of the use that users make of the web through cookies. The information generated and collected by these cookies on the use (including the IP address) will be directly transmitted and archived by Google Inc., located in Delaware, 1600 Amphitheater Parkway, Mount View (California), CA 94043 of the United States (" Google " ), on their servers in the United States.
Event Ticketing: Used for Event Ticketing Service: Eventbrite, Inc., a Delaware company headquartered at 535 Mission Street, 8th Floor, San Francisco, CA 94105, USA.
Rights of interested persons:
As a user/interested party, you can request the exercise of the following rights before BayWa r.e. submitting a letter to the postal address of the header or sending an email to rgpd.essy(at)baywa-re.es, indicating as Subject: "DATA PROTECTION: RIGHTS OF THOSE AFFECTED".
Rights:
- Right of access: allows the interested party to know and obtain information about their personal data subject to treatment.
- Right of rectification: allows correcting errors and modifying the data that turns out to be inaccurate or incomplete.
- Right of erasure/to be forgotten: allows inappropriate or excessive data to be deleted
- Right of object: right of the interested party not to carry out the processing of their personal data or to cease it.
- Right to restrict processing: it entails the marking of the personal data conserved, in order to limit its future treatment, for the exercise or defense of claims.
- Right to data portability: provision of the data subject to processing to the interested party, so that the latter can transmit it to another person in charge, without impediments.
- Right not to be the subject of automated individual decisions (including profiling): right not to be the subject of a decision based on automated processing that produces effects or significantly affects
As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.
You also have the right to file a claim with the control authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.es).
Additional Information
Security measures
The data you provide to us will be treated confidentially. The provider has adopted all the technical and organizational measures and all the levels of protection necessary to ensure the secure processing of data and to prevents its alteration, loss, theft, treatment or unauthorized access, according to the state of the technology and nature of the stored data. Likewise, it is guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.
Language
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.
Social Networks
BayWa r.e. can have a presence on social media. The data processing carried out on people who become followers on social networks (and / or carry out any link or connection action through social networks) of the official pages of BayWa r.e. will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.
BayWa r.e. will processyour data for the purpose of correctly managing its presence on the social network, informing you of activities, products or services from the provider, as well as for another purpose that the regulations of the Social Networks allow.
It is forbidden to publish any content:
- That is presumed to be illegal by national, community or international regulations or that they carry out activities that are allegedly illegal or contravene the principles of good faith.
- That violate the fundamental rights of people, lack courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general whatever the content that BayWa r.e. deem inappropriate.
- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.
Also, BayWa r.e. reserves the right to withdraw, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.
In any case, if you submit personal information through the social network, BayWa r.e. will be exempt from any liability in relation to the security measures applicable to this platform and to the user. If you want to know what these are, you should consult the specific terms of the network in question.
Changes in this privacy policy
BayWa r.e. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
Revocability
The consent given, both for the treatment and for the transfer of the data of the interested parties, is withdrawn at any time by notifying BayWa r.e. according tothe terms established in this Policy for the exercise of rights. This revocation shall in no case be retroactive.
Legislation
In general, relations between BayWa r.e. with the Users of its telematic services, present on this website, are subject to the Spanish legislation and jurisdiction. The parties will expressly submitthemselves to the Courts and Tribunals of Barcelona for the resolution of all disputes arising out of or relating to its use.
Diagnosis, correction and optimisation with Sentry
The scope and purpose of processing
We use the Sentry service (provided by Functional Software, Inc., 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical performance of our services on our website by monitoring system stability and identifying code errors. User data such as information about the device and error time is collected anonymously and is not linked with other data. The data collected will be deleted once the purpose has been achieved.
Type of data
In the event that errors are transmitted, the following data can be transmitted and processed:
- IP address (only for the technical transmission of the error)
- Type / version of the browser
- Operating system / operating system version
- Stack trace of the error (where and how the error occurred)
- Potentially text from contact form (if there is an error on the contact form)
The software runs exclusively on self-hosted servers in Germany. The storage of users’ personal data is only carried out there. The data will not be passed on to third parties. BayWa r.e. does not evaluate any data for advertising purposes.
Legal basis for the processing of personal data
The legal basis for the processing of users’ personal data is Article 6 para. 1 lit. f of the GDPR (legitimate interest of the controller). It is in our legitimate interest to improve the technical performance of our services on our website by monitoring system stability and identifying code errors.
Length of storage period
The following personal data will be deleted immediately after transmission, as it is used only for transmission between the server and the client:
IP address
The following personal data will be stored for the above-mentioned purpose for 90 days and will then be permanently deleted:
- Type / version of the browser
- Operating system / operating system version
- Stack trace of the error
- Text from the contact form
Option of making an objection
As your IP address is not recorded, we are no longer able to assign the stored data to you, and hence we generally store anonymous data. A right of revocation therefore only exists in individual cases where we have stored personal data in relation to the content of an incorrect contact form. To exercise your right to object, please contact: data-protection-officer(at)baywa-re.com.